a) Clean product thoroughly
- for hygienic reasons
- to reduce processing time
- in consideration of our employees
We reserve the right to return any product that has not been cleaned at your cost.
We cannot be responsible for a product’s loss of performance due to improper cleaning.
b) Please return the item with the original receipt. This is
- your proof of purchase from your local retailer and/or
- your warranty claim (two years as of date of purchase).
Otherwise you may be billed for processing. Therefore, please always retain the original proof of purchase or a copy.